HOTEL VAL CHAVIERE
Services Guide / Room Directory
140 rue de la Lombarde
Val Thorens
73440 LES BELLEVILLE
France
T: +33 (0)4 79 00 00 33
Tourist Office
Office of Tourism
818 Grande Rue – 73440 Les Belleville
T: +33 (0)4 79 00 08 08
Pedestrian Access
Place de Caron
In-House Telephone Numbers
- Reception: 9
- Alarm Clock: 7
Emergency Numbers
- Fire Department: 18
- Medical Emergency (SAMU): 15
Fire Alarm
If the hotel fire evacuation alarm sounds, please leave the hotel immediately using the nearest staircase or emergency exit.
Fire Safety Instructions
Please read the fire safety instructions displayed on the back of your room door. They clearly show the location of your room as well as the nearest staircase or emergency exit.
If you discover a fire, remain calm and activate the alarm by breaking the glass of the nearest fire alarm box. Close your room door when evacuating the hotel using the stairs or emergency exits. Do not use the elevators.
Room Key
Access to your room is provided by a key card. Please keep it with you throughout your stay or leave it at the reception when leaving your room.
Upon departure, please return your key card in its holder to the reception desk.
Garage
We keep the keys of all vehicles parked in our garage at the reception. Therefore, entries and exits are subject to reception opening hours (8:00 a.m. – 10:00 p.m.).
The garage entrance height is limited to 2 meters. A valet can assist you with parking your car.
Safe
A safe is located in your room wardrobe. We recommend using it for your valuables.
To lock it: close the door, enter a 4-digit code of your choice on the keypad, then press the “Lock” button.
To open it: enter the same 4-digit code and the safe will unlock.
All items placed inside the safe are under your sole responsibility. The hotel declines all responsibility in case of loss or theft.
Doctor
For any medical assistance, please contact the reception. Please note that in Val Thorens, doctors only make house calls in life-threatening emergencies.
For injuries related to sports activities, you may go directly to the medical center located at Place du Slalom, Val Thorens.
For illness, doctors see patients by appointment only at +33 (0)4 79 00 00 37.
A first-aid kit is available at the reception.
Pharmacy
The Val Thorens pharmacy is located in the Péclet Shopping Gallery and is open 7 days a week from 9:00 a.m. to 7:00 p.m.
The hotel is not authorized to dispense medication. Please contact the reception if needed.
Games
A pool table is available in the games area behind the reception. Two €1 coins are required per game.
Board games and card games are available at the bar. Please ask the bartender or the reception.
Restaurant
Located on the same level as the reception, our restaurant welcomes you daily:
- Breakfast: buffet from 8:00 a.m. to 10:00 a.m.
- Dinner: from 7:30 p.m. to 9:00 p.m.
The menu is displayed every morning at the restaurant entrance.
If dinner is not included in your reservation and you wish to dine at the hotel, please inform the reception no later than 5:00 p.m. on the same day.
Dinner is charged at €45 per person.
For holiday season dinners, reservations must be made at least 36 hours in advance. The festive dinner rate is €65 per person.
A continental breakfast can be served in your room upon request by informing the reception the day before.
It includes: a hot beverage, fruit juice, plain or fruit yogurt, bread, a pastry, butter, and jam.
Bar
Our bar is open from 8:00 a.m. to 11:00 p.m.
You can enjoy a wide selection of drinks and cocktails, as well as the magnificent view from our south-facing terrace.
Check-In
Rooms are available from 3:00 p.m.
Check-Out
Please vacate your room before 12:00 noon.
Failure to do so will result in the charge of an additional night.
Credit Cards
We accept the following credit cards:
Carte Bleue, Diners Club, Eurocard/Mastercard, Visa, Mae
Payments by cheque are not accepted.
The reception may request payment if your bill exceeds €500.
Children
We offer family-friendly services, including baby cots, bottle warmers, high chairs, and changing mats.
Please contact the reception.
Daily Housekeeping Service
If you do not wish to be disturbed by the housekeeping staff, please place the “Do Not Disturb” sign on your door.
After 3:00 p.m., housekeeping service will no longer be available.
You may contact the reception for towel changes.
Toiletries
Forgot a toiletry item? A hygiene kit is available upon request at the reception.
Need extra linen or blankets? Please contact the reception.
Ironing
An ironing board and iron are available upon request from the reception.
Sewing Kit
A sewing kit is available at the reception.
Electricity
220 volts – 50 Hz
A 220-volt shaver socket is available in your bathroom.
Adapters are available at the reception.
Maintenance / Technical Service
We hope your room fully meets your expectations.
If you notice any malfunction during your stay, please inform the reception, which will promptly send a maintenance staff member (during working hours).
Pets
Pets are allowed free of charge in hotel rooms.
They are not allowed in the bar or restaurant for hygiene reasons.
Any damage caused by pets will be charged to the guest.
Elevators
Do not allow children to use the elevators alone. This could be dangerous.
Mail / Messages
All mail, parcels, and messages received will be kept at the reception. Please feel free to ask for them.
You may also send letters and postcards via the reception.
Photocopies
The reception is available 24/7 for photocopy services.
Charges may be added to your hotel bill.
Free Wi-Fi Access
Wi-Fi access is free throughout the hotel.
Select the “Hôtel Val Chavière” network on your device.
The password is available at the reception.
Environment & Sustainability
Together, let’s protect our environment.
Think of the tons of towels washed unnecessarily every day in hotels worldwide and the large amounts of detergent polluting our water:
- Towels placed in the bathtub mean: “Please change them”
- Towels placed back on the towel rack mean: “I wish to reuse them”
Before leaving your room, please remember to close the windows and turn off the television and lights.
Thank you for supporting sustainable development.
Reduce air pollution and explore the Belleville Valley using the free shuttle buses running between Saint-Martin-de-Belleville, Les Menuires, and Val Thorens.
Timetables are available at the reception.
Religious Services
Please contact the reception or dial 9.
Taxi
Please contact the reception for taxi requests (dial 9).
Taxis are external service providers and not hotel partners; availability cannot be guaranteed.
Quiet Hours
To respect everyone’s rest, please keep noise to a minimum in the corridors after 11:00 p.m.
Non-Smoking Policy
The hotel is 100% non-smoking.
Failure to comply will result in a charge of €150 for cleaning and deodorizing the room.
Liability
Guests are responsible for all damages caused.
In the event of damage to hotel property, guests agree to cover repair costs and, if applicable, compensate for losses related to room unavailability.
For everyone’s comfort, please ensure your pets do not cause noise disturbances.
For hygiene reasons, do not allow pets to relieve themselves on terraces or around the hotel.
In case of violation in urban areas, the hotel reserves the right to charge €135.
Additional Charges
- Tourist tax (per person, per night): €1.87